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Today, many businesses are switching their communication to PBX phone systems to save on costs. If you would like to transition to the business phone, this article provides an overview of everything you need to know.

 

How Does a PBX System Work?

The first thing that has to be done is to find such a PBX system which has the local area code of the location where the company is situated. There are a variety of numbers that one can choose from such as 800, 888, 866 or even 877.

 

The second step is to create the various extensions for all the phones that the employees have.

The phones do not even have to be in the same room or office. Even a cell phone could be used.

 

Can a Virtual PBX System Help Me Save Money?

Yes, A virtual phone system from Yealink Distributor in Dubai offers all the functions and services of any traditional PBX units but also have the ability of reducing all the overhead costs and labor that is required for daily use. Virtual PBX systems make use of existing high speed internet connections which result in reduced wiring and hardware for the office and also much better quality while at the same time helping to improve business efficiency and transaction capability.

 

Is a Virtual PBX System Right For My Business?

An ip pbx phones is suitable for large as well as small business organizations that wish to achieve a more professional outlook. PBX systems also have a wide variety of features such as auto attendants that have the capability of greeting and responding to any queries that the customer might have. They can even call recording of any missed calls that go into a voice mailbox so that the company can return the calls such that no business opportunity is ever missed out.

 

But What Exactly Happens When a Customer Dials In?

When the customer dials the toll free number that has been specified, he or she will hear, "Thank you very much for calling XYZ. For Marketing dial 1, for services dial 2, for assistance dial 0." Whatever is heard by the customer can be decided in advance by you. This is the essence of the virtual PBX phone system. After the user dials the appropriate department number, he is immediately connected to an employee of that department.

 

All missed calls tend to usually go to the mailbox where a predetermined recorded message is played for the customer to hear. These messages can then be retrieved from the voice mailbox and the customer can be called back by the company.