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If you want to lower the cost of communication for your business, you can switch to VoIP phones. To find the right solution, you need to know some terminologies related to the business phones.  This is crucial to ensure you are buying the right phones.

 

Below are some terminologies you should know before purchasing a VoIP business phone.

 

?              Free Calls on Service Network - Certain providers allow free calls on their own network.

 

?              Conference Calls - A conference call gives a group of people the ability to communicate with each other simultaneously.

 

?              Mobile Application - Many providers like Yealink Distributor in UAE now offer mobile applications that allow you to piggyback the VOIP service on your cellular data connection.

 

?              Caller Sangoma PBXACT ID - The ability to see who is calling you. When you receive an incoming call a message will display telling you the name of the person if they're in your contacts. Otherwise their number will display.

 

?              Send Files - Many computer based VOIPs allow you to send files to the person you're having a discussion with.

 

?              Voice Mail - The ability for people who call you to leave a voice message.

 

?              Call Transfer - The ability to send a call to another person or another line.

 

?              Free Plan Available - Some providers offer free basic plans at no cost to the consumer, especially if it's for non-commercial use.

 

?              Pay As You Go Price - The amount you will pay per minute of usage. Most international rates are calculated in this way.

 

?              Monthly Plan - The amount you will spend on your VOIP service each month.

 

?              Use of Phone - Many VOIP providers ship a piece of hardware that allows you to use your own phone with the service. By using an adapter there is no reason to buy a special and often more expensive phone.

 

?              International Plan Available - Does the provider offer international plans?

 

?              Module - What type of connection does the provider offer?

 

?              Software - Computer based

 

?              Home Adapter - A piece of hardware that connects your current phone to the internet.

 

?              Phone - Some providers carry their own branded phone you can buy.

 

You need to do your research well to find the right VoIP solution for your business. You can ask a consultant for advice on the best business phone system to go for. Before starting to shop around, it is best to understand the common terminologies used in the market. This will help you understand the capabilities of the specific VoIP solutions you may be considering.